If you are unable to locate an answer to your question on this page, please call us at (248) 362-2150 and dial "0" - one of our caring and knowledgeable teammates will be happy to help you.
Yes. The State of Michigan requires a prescription for physical therapy.
The State of Michigan requires that a valid prescription for physical therapy be written by an M.D., D.O., podiatrist, dentist, or a physician’s assistant. If the prescribing care provider is out of state, the prescription is still valid and treatment may be received at Physical Therapy Specialists, P.C., if they have one of the above mentioned credentials.
A prescription is an order for therapy from an M.D., D.O., podiatrist, dentist, or physician’s assistant.
In addition to this, some insurance companies, primarily HMOs, may require a referral from your primary care provider.
Example: Prescription comes from your orthopaedic surgeon and your referral comes from your primary care provider. Please be aware that a referral may take 2-3 days for your insurance company to process once your primary care provider has made the request.
Absolutely! It is the patient’s choice as to where they receive treatment.
Yes. The law in Michigan requires that a prescription written by a valid care provider be presented for treatment no matter if the treatment is being covered by an insurance policy or private pay.
No. In a majority of cases, it is better to begin therapy and initiate recovery as soon as possible. You will receive a home exercise program during your first visit that you can continue with while you are away; and, please feel free to call while you are away should you have questions.
Yes. Under certain circumstances we can provide homecare. For example: If we are treating you as a patient prior to a surgery such as a total hip replacement and there is a need for home care for a short period of time we can make home care available until you are ready to resume outpatient therapy at our office.
If your circumstances do not permit us to treat you at home, we will be happy to provide you with the contact information for home care agencies servicing your area.
We do not provide transportation; however, please call us at 248-362-2150 , dial “0” for assistance and one of our friendly team members would be more than happy to provide you with the contact information of a transport company that services your area, most of which are free of charge.
Yes. Predominantly for orthopaedic conditions and some neurologic issues. Examples of this may be congenital torticollis or gate abnormalities.
You will need the following available to help us complete your initial paperwork and schedule an evaluation: Your prescription, your insurance card, and contact information for an emergency contact to list with us. Some insurances, usually HMO’s, will also require that you provide us with a referral as well as a prescription. If you are calling to schedule an evaluation under an auto claim you will also need your case number and case worker contact info handy.
Your prescription, a valid photo ID, your insurance card(s), and a planner to schedule the remainder of your treatments. If you have a co-pay due under your insurance please also bring a form of payment – we accept cash, checks, and credit/debit cards as valid forms of payment.
Also, if you requested that your intake paperwork be mailed or emailed to you at home, please bring your completed intake paperwork with you to your appointment.
Your evaluation is a comprehensive exam and treatment that will generally take 2 hours to complete.
It is recommended that you complete your intake paperwork at home or arrive 30 minutes ahead of your scheduled appointment to complete your paperwork.
If you have not already done so, you will be asked upon sign in to provide the front desk team with your prescription, a valid form of identification, your insurance card(s), completed intake forms if filled in at home, and your co-pay if you have one. (If you have not completed your intake forms at home, we recommend arriving 30 minutes prior to your scheduled appointment to complete the paperwork.) If your insurance is requiring a referral, it will also be due at this time.
The billing department will provide you will a billing procedures form to be read and signed.
Then you meet with your therapist to discuss the history and general condition/diagnosis that we will be treating. A comprehensive evaluation and a development of a specific treatment protocol will follow. Then initiation of the treatment including: modalities and procedures as indicated, possibly the introduction of some in office exercises, and the presentation of a home exercise program will conclude your initial evaluation.
You will then be walked up front to schedule the remainder of your treatment sessions.
It is required according to federal guidelines, Michigan state law, and insurance guidelines that you complete new paperwork for each episode of care.
It is recommended that you wear comfortable clothing that you are able to exercise in and sneakers to your treatments. We provide locker rooms with showers for convenience.
We would prefer that you bring any medications with you on your first visit and leave them with us for the remainder of your treatments. We will hold them in our designated lock-up storage area for you.
Your therapist and your physician will collaborate on this decision.
Sometimes your physician will have recommended a treatment protocol on your prescription, sometimes your referring physician will leave it to the judgment of the physical therapist. Be assured that your therapist and your physician are in contact and coordinating your care as a team.
Generally we work as a team and make every effort to make your appointments convenient to your schedule. Under certain circumstances, if your schedule only permits you to receive treatment on certain days at certain times, you may see different team members. If you would like to see the same therapist and/or therapist assistant please request this when scheduling your appointments with our upfront team and we will make every effort to honor your request.
Yes, each visit you will see a therapist; as well as, the therapist’s assistant and the therapist’s technician on your team.
Most appointments range from 1 hour and 15 minutes to 1 hour and 45 minutes.
Please ask you therapist, they are more than happy to assist. Also, please note that some employers may require a note from your physician or physician’s assistant in addition to a note from your therapist.
Please check with your physical therapist for assistance. If appropriate, in most cases the answer is yes. We will fill out the forms for you to submit and then you will submit them to the Department of Motor Vehicles for processing.
During therapy you will have been given a home exercise program to complement your in-office exercise program. It will be recommended that you continue with this workout program designed specifically for you.
You may join our fitness center, Professional Fitness, Inc., or resume your workouts at an outside facility. If your budget does not permit you to join a fitness center, please advise us of this prior to the end of your treatment and we will make every effort to convert your gym program as closely as possible to a home program.
Yes, you will be informed in writing by our billing department on your first visit exactly how many visits you have available to you under your insurance policy.
This information is included on the billing procedures form that you will be asked to sign on your first visit. When you are approaching the end of your visits either your therapist or a member of our billing team will let you know.
In general, co-pays and private pay fees are due at sign in each visit. We accept cash, checks, credit cards, and debit cards as valid forms of payment. We are able to accept the following credit cards: Visa, MasterCard, American Express, and Discover. If this presents a hardship for you please schedule an appointment with a member of our billing team who will be happy to discuss your options with you.
All other fees due, such as deductibles and co-pays not yet met, will be billed. When you receive your bill will be determined by how quickly your insurance company is able to process and turn around your bill. We will make every effort to bill in as timely manner as possible.
There is no penalty charge for cancelling and appointment due to an emergency; however, we highly recommend that you reschedule your cancelled appointment within the same week for your own wellbeing - so as not to interrupt your progress in therapy.
Your referring physician that we are collaborating with on your care will always receive a copy of your initial evaluation, progress notes, and discharge summary.
Yes. We are able to provide a copy of your initial evaluation, progress notes, and discharge summary; however, due to HIPPA we would need to have you sign a release – preferably on the day of your initial evaluation.
Yes. You are able to request a copy of your initial evaluation, progress notes, and discharge summary.